Support
Remote assist and scheduled onsite talks; response windows per agreement.
SERVICE
Implementation & services
From discovery to acceptance, plus training and support.
Implementation flow
- [01] Discovery
- [02] Environment
- [03] Deploy
- [04] Configure
- [05] Train
- [06] Pilot
- [07] Accept
Training
Admin training
Batches, samples, boards, scoring, archive.
Lab reporting training
WeChat tasks, reporting, scores, notices.
Releases
Versioned upgrades with advance notice for major changes and rollback plans.